What is Job Dispatch and Signature Capture?
Safetrac Solutions are now able to provide a simple, efficient way to increase productivity by better organising work flow and job dispatch.
The new mobile applications offer a simple, quick and efficient working relationship between the office and the worker in the field, helping to ensure a better level of service for the customer. Jobs are input into a central system and downloaded to workers' PDAs, with signature captures uploaded back to the system to confirm completion of a job.
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Contact us about this service!
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Electronic billing and invoicing saves 30 minutes to an hour of paperwork, each day, for every service technician.
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Better stock and inventory control can add another 1-2% onto your company's total profit.
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Better cash flow- the technician can invoice the customer on-site. This will speed your billing cycle by at least 10 days giving your company more cash immediately to hand.
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Administrative tasks, bookkeeping, payroll administration and billing are all made easier. On average about 7 minutes are saved per order.
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Better planning, quicker overview of production and work processes and increased sales.
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And importantly: better service! Your customers will know exactly what services they will be receiving, as well as when.
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When the job is done, the employee can register goods and time used directly on the PDA or laptop, fill out service, inspection and quality reports online. The employee can also register time and product usage manually or with a barcode scanner. Once the technician has entered all data, it’s possible to print a receipt, invoice, delivery slip etc. and have the customer sign directly onto the PDA or laptop.
It is also possible for the employee to operate his own order, service or sale while in the field- a useful function if the employee has to perform a new service not currently listed in the day's workflow.
At the office the administrative employee has access to a graphical based overview of all the jobs/orders for any and all the registered technicians updated in real time. Because the graphical overview is so comprehensive and has so much functionality built-in, it works as a very effective planning tool.
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Developed in Microsoft .NET and easily integrated into:
• Artesa
• AS/400
• Aspect
• Axapta
• C5
• freesoft
• Microsoft "Small Business Accounting"
• Microsoft Dynamics AX
• Microsoft Dynamics NA
• Navision
• SAP
• Scrollan
• Visual
• Winfinans
• Winkompas 3
• Wisma
• XAL
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Minimum system requirements for the client and planning software:
Operating System: Windows (c) 2000/XP/Server2003
Minimum. RAM: 512 Mb
Minimum CPU speed: 1.0 GHz
Requires .NET Framework 2.0, Internet Explorer 6.0 or later
Minimum system requirements for hosting at your location:
Operating System: Windows Server 2003 Web Edition
Minimum RAM: 1 GB
Minimum CPU speed: 2.4 GHz
Requires .NET Framework 2.0, Internet Explorer 6.0 or later
Internet: Broadband-speed connection, fixed IP address.
Minimum system requirements for PDA
Operating System: Windows Mobile 2003 or later
Minimum RAM: 64 MB
Connection: GPRS or better
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